I’m happy to share that I’m presenting two publications at CHI this year. The first one is a followup to my first paper on Claim Mobile, and discusses the invisible constraints that ultimately led to my decision not to deploy the system for the Reproductive Health Voucher Program (RHVP). The second is a case study describing the Bulk SMS system that I helped to commission and design for RHVP – primarily used by the NGO to send out payment notifications to all of the health facilities.
Claim Mobile: When to Fail a Technology. M. Densmore. In Proc. of ACM SIGCHI Conf. on Human Factors in Computing Systems (CHI 2012), May 2012. Forthcoming
Experiences with Bulk SMS for Health Financing in Uganda. M. Densmore. In Proc. of ACM SIGCHI Conf. Extended Abstracts on Human Factors in Computing Systems (CHI EA 2012), May 2012. Forthcoming
Shortly after CHI, the book chapter co-written by Susan Dray and many others will finally be available – Look for it!
Human Computer Interaction for Development: Changing HCI to Change the World. S. Dray, A. Light, A. Dearden, V.Evers, M. Densmore, D. Ramachandran, M. Kam, G. Marsden, N. Sambasivan, T. Smyth, T., D. van Gruenen, and N. Winters. In J. Jacko, Ed., The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications, Third Edition (Human Factors and Ergonomics) CRC Press, 2012, pp. 1369 – 1394.